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Welcome to your benefits portal.

The hub of everything you'll need for all things benefits. Here you can browse different Health, Life, and Accident coverages, register for your benefits, update your beneficiaries, and submit qualifying life events.

Ready to start enrolling? Your benefits portal awaits.

Watch the benefits portal tutorial here.

Enrolling in your benefits is easy with the Trustmark Benefits Portal. Watch the video to learn how you can review and complete your benefits enrollment at your own pace.

Learn about the benefits you have for this year.

Caring for the health and wellbeing of our plan members is a privilege which is why the Regional One Health Benefits Plan is designed with you in mind. You will find an extensive list of options in the Benefits Enrollment Guide to help enhance your life – both at work and beyond.

ROH PY 2024 Guide

Want help enrolling or do you have a benefits question? 

The Enrollment Team at Connect Healthcare Collaboration is here to help.

Whether you've been at ROH for years, just started a new role, or someone who is being offered benefits for the first time, we know every employee's needs are different. At Connect Healthcare Collaboration, our high-touch enrollment services pair employees with a resourceful and caring Benefits Coach to select the benefits that best meet their needs. 

We're happy to help, Monday-Friday 8AM-5PM. Contact us for questions or feedback at 800-884-6617 or support@chc-now.com. You can also schedule a one-on-one appointment with a Benefits Coach using the button below.

 

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Looking for a provider?

We now have a dedicated UTROP only provider search. Please use the following link to see who is covered by your insurance.

All providers: https://www.regionalonehealth.org/provider-search/

Regional One UTROP Providers: https://www.regionalonehealth.org/ut-regional-one-physicians-search/

 

Need to File a Claim?

You don't have to be out of luck when an accident happens, when you become ill or temporarily disabled, or when you're reaching your older wonder years. As a Regional One Health employee, you have options that include access to competitive insurance benefits that will help you stay on your feet.

File a claim using the carrier contact information linked below. Additionally, you can download the Employee Benefits Reference Card to take with you on the go.

 

Life & Voluntary

 

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Prudential

Life: 800-524-0542

Voluntary Term Life • Critical Illness Accident Insurance • Hospital Indemnity

844-455-1002

Long-Term Disability • Short-Term Disability

800-842-1718

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Trustmark

Paycheck Protect (Short-Term Disability) Universal Life Insurance with Long-Term Care

Monday-Friday 7AM-6PM: 847-615-1500

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3P Risk Strategies

 

Health

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BlueCross BlueShield of TN

Monday - Friday 7AM-5PM: 800-468-9698

CPN Flex (Flexible Spending Account)

901-756-8244

Davis Vision

Monday-Friday 7AM-10PM, Saturday 8AM-3PM, Sunday 11AM-3PM: 847-615-1500

 

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Walmart Health Virtual Care

24/7: 855-636-3669

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Southern Scripts

Employee Assistance

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Empower Retirement 

800-338-4015

 

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Matrix Absence Management

877-202-0055

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Memphis Municipal Employees Federal Credit Union

901-528-2816

 

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Orion Federal Credit Union

901-385-5200

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Support Linc